Shipping Information | Gultana Perfume

At gultana.com, we are committed to delivering your perfumes quickly, safely, and in perfect condition across the UAE and Gulf countries. Here’s everything you need to know about our shipping process.

🚚 Shipping Methods

We currently ship to the following countries:

🇦🇪 UAE | 🇸🇦 Saudi Arabia | 🇴🇲 Oman | 🇶🇦 Qatar | 🇧🇭 Bahrain | 🇰🇼 Kuwait

Delivery options include:

✔ Standard UAE Delivery – 1 to 3 business days
✔ Express UAE Delivery – Same-day or next-day in select areas
✔ GCC Shipping – 3 to 7 business days (varies by destination)

💰 Shipping Charges

✔ Free UAE Delivery – Available for orders above AED 250
✔ Standard Shipping – Calculated at checkout
✔ Express Delivery – Additional charges apply
✔ GCC Shipping – Based on country, weight & courier (visible at checkout)

Customs duties for Gulf countries (if any) are the buyer’s responsibility.

📦 Order Processing

✔ Orders placed before 2:00 PM UAE time ship the same day
✔ Orders placed after 2:00 PM, weekends, or holidays ship the next business day
✔ Tracking details are sent via email or SMS once shipped

🚫 Missed Deliveries & Redelivery

✔ If you’re unavailable, the courier will contact you to reschedule
✔ Multiple failed delivery attempts may result in extra charges

📉 Damaged or Lost Shipments

✔ If your parcel is damaged or lost, contact us immediately
✔ Share clear photos of any damage for fast resolution
✔ We’ll coordinate with our courier to resolve any issues promptly

📬 Questions?

Reach out to us anytime at care@gultana.com for assistance.

gultana.com – Long-Lasting Inspired Perfumes. Delivered Across the UAE & Gulf.